BigCommerce Fees Explained: Complete 2026 Pricing Guide
Everything you need to know about BigCommerce’s pricing plans, payment processing fees, hidden costs, and the true cost of running your online store.
BigCommerce pricing starts at $39/month for the Standard plan with unlimited products, storage, and bandwidth. Unlike competitors, BigCommerce charges $0 in transaction fees—you only pay payment processor fees (typically 2.9% + 30¢). The true monthly cost including apps and processing ranges from $100-500 depending on your sales volume.
📋 Table of Contents
BigCommerce Pricing Plans 2026
BigCommerce offers four main pricing tiers based on your annual sales volume and feature needs. Here’s the complete breakdown from BigCommerce’s official pricing page.
BigCommerce Plan Comparison
- Up to $50K annual sales
- Unlimited products
- Unlimited staff accounts
- Unlimited bandwidth
- Professional reporting
- Real-time shipping quotes
- Abandoned cart saver
- Up to $180K annual sales
- Everything in Standard
- Customer segmentation
- Persistent cart
- Stored credit cards
- Customer groups & pricing
- Abandoned cart emails
- Up to $400K annual sales
- Everything in Plus
- Custom SSL available
- Google customer reviews
- Product filtering
- Priority support
- Faceted search
- $400K+ annual sales
- Everything in Pro
- Unlimited API calls
- Price lists (B2B)
- Custom facets
- Dedicated account manager
- Custom SSL included
If you exceed your plan’s sales threshold (e.g., $50K on Standard), BigCommerce will automatically upgrade you to the next tier and charge the higher monthly fee. Monitor your sales closely to avoid surprise charges.
What’s Included in All Plans
Payment Processing Fees
Unlike Shopify, BigCommerce charges $0 in transaction fees regardless of which payment gateway you use. You only pay the payment processor’s fees.
Payment Gateway Options & Their Fees
| Payment Gateway | Online Rate | In-Person Rate | BigCommerce Fee |
|---|---|---|---|
| Stripe | 2.9% + 30¢ | 2.7% + 5¢ | $0 |
| PayPal Powered by Braintree | 2.59% + 49¢ | 2.7% + 0¢ | $0 |
| Square | 2.9% + 30¢ | 2.6% + 10¢ | $0 |
| Authorize.net | 2.9% + 30¢ | N/A | $0 |
| PayPal Standard | 3.49% + 49¢ | N/A | $0 |
On Shopify, using any payment gateway besides Shopify Payments incurs a 2% transaction fee on top of payment processing fees. BigCommerce has no such fees—use any gateway without penalty. For a store processing $100K/year, that’s $2,000 in savings.
Recommended Payment Gateway Setup
For most BigCommerce stores, we recommend:
- Primary: PayPal Powered by Braintree (2.59% + 49¢ for US transactions)
- Alternative: Stripe (2.9% + 30¢) for customers who prefer card payments
- For B2B: Authorize.net with ACH option (0.75% capped at $5)
What BigCommerce Really Costs (Real Examples)
Let’s break down the true monthly cost of running a BigCommerce store at different sales volumes, including platform fees, payment processing, and typical app costs.
Example 1: New Store – $10K/month in sales
Plan: Standard ($39/month) • Avg order: $60 • Orders: 167/month
Example 2: Growing Store – $50K/month in sales
Plan: Plus ($105/month) • Avg order: $85 • Orders: 588/month
Example 3: Established Store – $150K/month in sales
Plan: Pro ($399/month) • Avg order: $120 • Orders: 1,250/month
*At this volume, most merchants negotiate lower processing rates
BigCommerce vs. Shopify: Total Cost Comparison
Here’s an honest comparison of what you’ll actually pay on each platform at different sales volumes:
| Monthly Sales | BigCommerce Total Cost | Shopify Total Cost | Winner |
|---|---|---|---|
| $10,000 | $409 | $579* | BigCommerce saves $170/mo |
| $25,000 | $924 | $1,384* | BigCommerce saves $460/mo |
| $50,000 | $1,851 | $2,719* | BigCommerce saves $868/mo |
| $100,000 | $3,609 | $4,539* | BigCommerce saves $930/mo |
| $150,000 | $5,074 | $6,359* | BigCommerce saves $1,285/mo |
*Shopify costs include 2% transaction fee for using non-Shopify payment gateways
$50K/Month Store Cost Breakdown
$105 platform + $1,626 processing + $120 apps
$105 platform + $1,626 processing + $1,000 transaction fees + $88 apps
Hidden Costs Most Merchants Miss
1. Plan Upgrade Fees (Sales Threshold Overages)
This catches many merchants off guard. If you exceed your plan’s annual sales threshold, BigCommerce automatically upgrades you to the next tier mid-month and charges the difference.
You’re on the Standard plan ($39/month, $50K annual limit). In month 6, you hit $51K in annual sales. BigCommerce immediately upgrades you to Plus ($105/month). You’re now paying an extra $66/month for the next 6 months, adding $396 to your annual cost.
2. Theme Costs
While BigCommerce includes free themes, premium themes range from $150-$300 one-time. If you’re serious about conversions, budget for a premium theme.
| Theme Type | Cost | Best For |
|---|---|---|
| Free themes | $0 | Testing, low-budget stores |
| Premium marketplace themes | $150-$300 | Most e-commerce stores |
| Custom theme development | $5,000-$50,000 | Enterprise brands |
3. Essential Apps & Their Costs
Unlike Shopify, BigCommerce’s base platform includes more features, so you need fewer apps. Here are typical monthly app costs:
| App Category | Monthly Cost | Examples |
|---|---|---|
| Email marketing | $0-$50 | Mailchimp (free tier), Klaviyo ($20+) |
| Product reviews | $0-$30 | Yotpo (free tier), Judge.me ($15) |
| Shipping insurance | $0-$20 | Route, ShipStation |
| Abandoned cart | $0 | Built into Plus plan & higher |
| Customer support (chat) | $0-$100 | Tidio (free tier), Gorgias ($60+) |
| SEO tools | $0-$50 | Built-in tools usually sufficient |
4. Payment Gateway Monthly Fees
Some payment gateways charge monthly fees in addition to per-transaction fees:
- Authorize.net: $25/month gateway fee + $0.10 per transaction
- First Data: $15-30/month + processing fees
- Stripe: $0/month (recommended for most stores)
- PayPal Braintree: $0/month (recommended)
5. SSL Certificate (Pro & Below)
BigCommerce includes a free shared SSL certificate on all plans. Custom SSL (for custom domains at checkout) is:
- Standard & Plus: $100/year add-on
- Pro: Available but not included
- Enterprise: Included free
7 Ways to Reduce Your BigCommerce Costs
1. Pay Annually (Save 10%)
BigCommerce offers a 10% discount when you pay annually instead of monthly. For the Plus plan, that’s $126/year in savings.
| Plan | Monthly Cost | Annual Cost | Annual Savings |
|---|---|---|---|
| Standard | $39/mo ($468/yr) | $421.20/yr | Save $46.80 |
| Plus | $105/mo ($1,260/yr) | $1,134/yr | Save $126 |
| Pro | $399/mo ($4,788/yr) | $4,309.20/yr | Save $478.80 |
2. Use Free Apps Where Possible
Many essential functions have free alternatives:
- Email marketing: Mailchimp (free up to 500 contacts) instead of Klaviyo ($20+)
- Reviews: Google Shopping Reviews (free) instead of Yotpo ($30)
- Analytics: Google Analytics (free) instead of paid alternatives
- Live chat: Tidio free plan instead of Gorgias ($60)
3. Negotiate Lower Processing Rates
Once you hit $50K/month in processing, contact your payment gateway for custom pricing. Typical reductions:
- Stripe: 2.9% + 30¢ → 2.5% + 25¢ (saves $450/mo on $50K sales)
- PayPal: 2.59% + 49¢ → 2.2% + 30¢ (saves $300/mo on $50K sales)
4. Use ACH for Large B2B Orders
For invoices over $500, encourage ACH payments through Authorize.net (0.75% capped at $5) instead of credit cards:
- $1,000 invoice: Card = $32 fee, ACH = $5 fee ($27 saved)
- $5,000 invoice: Card = $155 fee, ACH = $5 fee ($150 saved)
5. Monitor Your Sales Threshold
Set up alerts when you’re approaching your plan’s annual sales limit. If you’re close, either:
- Slow down marketing near the end of the month to stay under
- Proactively upgrade at the start of a new month (better than mid-month upgrade)
6. Implement Dual Pricing
Pass credit card processing fees to customers while offering a cash discount. On BigCommerce, you can use apps like PayWhirl or custom code to display dual pricing at checkout.
A customer sees: “Pay $100 (cash/ACH) or $103 (credit card).” You collect $100 either way—the customer pays the $3 processing fee. Learn more about saving on processing fees.
7. Start on Standard, Upgrade When Necessary
Don’t overpay for features you don’t need yet. Most stores can thrive on Standard ($39) until hitting $50K annual sales. The Plus plan ($105) is worth it when you need:
- Customer segmentation for targeted marketing
- Abandoned cart recovery emails (vs manual follow-up)
- Stored credit cards for faster checkout
Which BigCommerce Plan Should You Choose?
Choose Standard ($39/mo) If:
- You’re just starting out or under $50K annual sales
- You don’t need advanced marketing automation
- You’re okay with manual abandoned cart follow-up
- You have fewer than 3 customer segments
Choose Plus ($105/mo) If:
- You’re doing $50K-$180K annual sales
- You want automated abandoned cart emails
- You need customer segmentation for targeted campaigns
- Stored credit cards would boost conversion
Choose Pro ($399/mo) If:
- You’re doing $180K-$400K annual sales
- You need product filtering for large catalogs (500+ SKUs)
- Priority support is valuable to your business
- You want Google Shopping integration
Choose Enterprise (Custom) If:
- You’re doing $400K+ annual sales
- You need unlimited API calls for custom integrations
- You’re running a B2B operation with price lists
- You want a dedicated account manager
Start with Standard and upgrade to Plus once you hit $50K in annual sales. The Plus plan’s abandoned cart automation typically pays for itself by recovering 5-15% of abandoned carts. For most stores, that’s an extra $400-$2,000/month in revenue.
Frequently Asked Questions
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Team Merchant Insiders is the editorial and research team behind Merchant Insiders, an independent U.S.-focused publication covering credit card processing, payment pricing, and fee optimization for small and mid-size businesses.
Our team combines hands-on experience in merchant services with deep research into processing fees, pricing models, compliance rules, and processor contracts.